The Pankey Institute

Cris Casanueva; Director of Operations
Cris manages lodging, spearheads many projects (including construction, facility usage, Alumni and Triple Plus Club meetings, outreach seminars and other special events). Cris can be found on the third floor, or can be reached at 305-428-5507 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Jackie Robinson; Director of Student Services
When you visit the Institute, Jackie will be one of the first people you see at the Student Services desk. Jackie assists students in registering for future classes, works with Visiting Faculty, and supervises the Student Services Department. She can be reached at 305-428-5504 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Nicole Berman; Director of Marketing and Communications Nicole is responsible for directing and executing the full spectrum of marketing initiatives for the Institute, including branding, collateral material development, website management, CRM programs, media relations, market research, and social media strategy. She can be reached at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 305.428.5548.

Diego Oquendo; Clinical Director
Diego has been with the Institute for over 25 years. His responsibilities include assisting the Education Department in all aspects of the education experience, both for Visiting Faculty and students alike; coordinating Clinical and Laboratory activities to provide students with an exceptional hands-on experience. He manages the Clinical and Laboratory Teams. He can be reached at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 305-428-5529.

Mark Collis; Resource Center Manager
Mark Collis has been with the Institute for over 27 years. As Manager of the Resource Center, he assists students in obtaining the equipment and materials they are exposed to in classes. When you visit the Institute, you'll see Mark on the first floor, just beyond the reception area in the Resource Center, also known as "The Pankey Store." He can be reached at 305-428-5509, fax 305-428-5567 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it . His toll-free number is 866-439-3143

Virginia Aleman; Executive Assistant & Student Services
Virginia works closely with the Board of Directors and Advisors along with coordinating events for the various Pankey Committees. She is also the point person for the accuracy and accounting for gifts to our Class One Triple Plus Club and our Capital Campaign and urges students to contact her with any questions or concerns they may have about their gifts. Virginia can be found on the first floor in the Student Services Department. She can be reached at 305-428-5557 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Jefferson Gongora; Clinical Assistant
While you're here, you'll see Jefferson in the second floor Clinic or the Pankey Store. Jeff helps the students while they are in the Clinic and when the students need items from The Pankey Store. He can be reached anytime at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 305-428-5524.

Sandra Caicedo; Clinical Technician
While you're here, you'll see Sandra in the second floor Lab, Clinic, and first floor Lab. Sandra can be reached anytime at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 305-428-5506.

Juan Echeverry; Network and Systems Administrator
Juan is in charge of our information systems and can be reached at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .